Navigating Conflict with Skill: Improving Conflict Resolution through the “I’m Better Than You” Mindset

Conflict is a natural part of life, and we all experience it in various forms, whether it’s at home, work, or in our community. While conflict can be healthy when managed properly, it can also cause significant harm and damage when left unresolved. Unfortunately, many people approach conflict with the “I’m better than you” mindset, which can make it difficult to resolve conflicts and reach satisfactory outcomes for everyone involved. In this article, we will explore how the “I’m better than you” mindset can harm conflict resolution and offer some strategies to improve conflict resolution skills.

Understanding the “I’m Better Than You” Mindset

The “I’m better than you” mindset is based on the belief that one’s own needs, goals, and values are more important than those of others. It manifests as a sense of superiority over others and makes it difficult to engage in productive conflict resolution. People who have this mindset often see conflict as a competition or power struggle where the goal is to win and prove their superiority.

Despite the negative consequences of the “I’m better than you” mindset, many people hold onto it because they believe it gives them a sense of control and security. They may believe that admitting fault, apologizing, or compromising is a sign of weakness, making it difficult to engage in healthy conflict resolution.

Harmful Effects of the “I’m Better Than You” Mindset on Conflict Resolution

The “I’m better than you” mindset can have several harmful effects on conflict resolution, including:

1. Escalation of Conflict

When people approach conflict with the “I’m better than you” mindset, they tend to focus on proving their point and winning the argument rather than resolving the issue. This can lead to an escalation of conflict, making it more challenging to find a mutually beneficial solution.

2. Decreased Empathy

The “I’m better than you” mindset leads to decreased empathy towards others, making it challenging to understand and appreciate their perspective. This can result in communication breakdowns, misunderstandings, and a lack of trust.

3. Decreased Collaboration

When people approach conflict with the “I’m better than you” mindset, they tend to focus on their own needs, goals, and values, making it challenging to collaborate with others to find a mutually beneficial solution. This can lead to further conflict, resentment, and mistrust.

4. Damaged Relationships

The “I’m better than you” mindset can lead to damaged relationships, making it difficult to build trust, respect, and rapport with others. This can have long-lasting effects on personal and professional relationships, leading to negative consequences and missed opportunities.

Strategies to Improve Conflict Resolution Skills

Improving conflict resolution skills requires a shift away from the “I’m better than you” mindset and towards a more collaborative and empathetic approach. Here are some strategies to help achieve this goal:

1. Listen Actively

One of the most critical skills for conflict resolution is active listening. Active listening involves giving our full attention to others, seeking to understand their perspective, and validating their feelings. By listening actively, we can build empathy, establish trust, and find common ground more easily.

2. Practice Empathy

Empathy is the ability to understand and share another person’s feelings or experiences. Practicing empathy involves putting ourselves in others’ shoes and considering their perspective. By practicing empathy, we can build deeper connections with others, promote understanding, and find mutually beneficial solutions.

3. Seek Collaborative Solutions

Conflict resolution requires collaboration, which means working together to find a solution that meets everyone’s needs, goals, and values. This requires openness, flexibility, and a willingness to compromise. By seeking collaborative solutions, we can build stronger relationships, resolve conflicts more effectively, and achieve desirable outcomes for everyone involved.

4. Recognize the Value of Differences

Differences are inevitable in any conflict resolution process, but they should not be viewed as obstacles. Instead, differences should be recognized as valuable assets that can lead to innovative solutions and new ideas. By recognizing the value of differences, we can promote diversity, inclusivity, and respect for all perspectives.

5. Practice Self-Awareness

Conflict resolution requires self-awareness, which means understanding our own needs, goals, and values. By practicing self-awareness, we can recognize our own biases, triggers, and limitations, making it easier to manage our emotions and engage in productive conflict resolution.


Conflict resolution is an essential skill that requires a shift away from the “I’m better than you” mindset towards a more empathetic and collaborative approach. By listening actively, practicing empathy, seeking collaborative solutions, recognizing the value of differences, and practicing self-awareness, we can navigate conflict with skill and achieve mutually beneficial outcomes. Conflict resolution is critical to personal and professional success, relationship building, and community development, making it a valuable skill to cultivate for everyone.


Related Posts

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